A bird in the hand......

We are always on the look out to offer our clients equal or better insurance coverage at a cost savings.   For clients who have been with us for quite some time we have quite a bit of information.  Information about driving records, claim history, property characteristics etc.  Yet with all the information we already have and all the additional information we can acquire by asking questions, unknowns still pop up during the application and underwriting process that can create problems.  I thought about that today while taking a walk through an upscale but older neighborhood close to our office.  As I walked along admiring the very nice but older custom homes I noticed one that was really striking.  One that I thought any of our companies would be happy to insure.  Then I noticed the moss and the weeds starting to grow on the wood shingle roof.  And I remembered how despite our best efforts to offer solid quotes for insurance that will be upheld by our companies, unforeseen things can pop up during inspections.  Like moss and weeds on the roof.   If that was our client and we offered replacement home coverage at a good premium savings but then on inspection the new company not only disliked the condition of the roof but maybe noticed a few other deficiencies, our client would not be a happy camper.  For a $300 to $500 savings they might have to have their roof renovated and cleaned up wiping out all of the insurance savings.  Moral to the story.......sometimes it is just best to accept the renewal policy being offered and avoid having inspectors come out to pick your property apart.  And this happens to be a time in the insurance industry when companies really are picking properties apart!  

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